Return & Exchanges
1. Returns & Exchanges Overview
We offer returns for store credit only and exchanges for items of equal value.
Requests must be submitted within 7 days of receiving your order.
2. Eligibility Requirements
To qualify for a return or exchange:
• Items must be unused, unwashed, and unworn
• Original tags must be attached
• Items must be returned in original packaging
The following items are not eligible:
• Final sale items
• Gift cards
• Personalized or custom-made products
Returns and exchanges are available for orders within Canada and the United States only.
Customers are responsible for all return shipping and reshipment costs.
3. Return & Exchange Process
To initiate a return or exchange:
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Email info@eccentricwrld.com with your order number and reason for return
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If approved, return instructions will be sent within 1–5 business days
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Once the item is received and inspected, store credit or exchange will be processed
4. Additional Notes
Processing times may vary during high-volume periods.
We reserve the right to refuse returns that do not meet our eligibility requirements.
5. Contact Information
For any questions regarding returns or exchanges, please contact:
Email: info@eccentricwrld.com